Automobile Consultant

Client

The client is a giant automobile dealer acting as a mediator between the vendor and customer; they are a well-grown organization known for on time delivery and services of the vehicle.

Business Requirement

Since they deal with 1000+ vehicles per day against the requirement from the customer, they were in need of a solution bridge to fill the gap to automate vendor and customer relation. Their business need included elimination of manual error, quick TAT,  real time location of the vehicle to etch vehicle whenever needed and need to identify if the vehicle are misused like unauthorized usage, crossing the permitted area – geo fencing.

Trinetra Solution

The client was provided with the robust solution from Trinetra. Trinetra was integrated with their existing system that was in place for handling both customer and the vendor. If they receive any request from the customer the client will be alerted and they can help them from which vendor to choose which type of vehicle to fulfil their requirement and what is the history of transaction between the vendors. With Trinetra application they can add vehicle details like make, model, RC renewable etc.

On the other part Trinetra provides real time location update on the vehicle, message details help customer to estimate the time of arrival so that they can plan the day accordingly. In addition to the above features the client was enabled with all type of reports which automated the entire system and in turn scheduled to send to their mail-id.

Benefits

• On time schedule adherence
• Quick TAT
• Efficient Vehicle Management
• Predefined alerts
• Third party integration
• Improved Customer Service
• Maximized productivity
• Reduced Operational Costs
• Increase in sales