Driver and Delivery management

Client

The client is a successful manufacturing company having multiple manufacturing units in Delhi, Bangalore, Kolkatta & Jaipur for products catering to hundreds of customers at multiple locations and deliver the products from their head office in Mumbai using 100+ delivery vehicles.

Business Requirement

The client faced a genuine problem of delivering products on time, because the delivery vehicle drivers were not committed to stick to the schedule, as all the vehicles used are rented from their Cargo Department. They (client) needed a fleet monitoring solution to make deliveries on-time to customers and needed to analyse the time spent by each vehicle at a customer location via reports generated.

Trinetra Solution

Commitment to timely delivery is an essential part of retaining one’s customers in any business. Such commitment encourages them to increase trust in you. Our client who had multiple branches and hundreds of customers across the city, faced a challenge in fleet management and driver handling, where drivers were not committed to keep the delivery schedule. The client came up with the requirement as a vehicle and driver monitoring solution, which was brought to Trinetra Wireless, who provide one of the market’s best Fleet Management software, for deliberation.

Trinetra – Fleet Management, Mobility & IoT Solutions took up the challenge and suggested a vehicle tracking solution with driver management to address the customer’s pain points. The FMS was provided with the GPS Vehicle tracking system, which featured automated alerts when the vehicle underwent unwanted idling for a predefined time at a location. A report was created for them to see the vehicle’s full history, which helped them to take business-oriented decisions quickly. With the ready real-time data in hand, the client is now able to estimate the time taken to reach each customer and the time spent by a particular vehicle at a single customer location with live updates. With Trintra’s GPS Tracking and Fleet Management software the client is able to plan better and raise their standards to satisfy their customers better. Along with the above Trinetra FMS provides the best solution to take the real time updates of the delivery points entry and exit notification with geozone module.

Benefits

• Enables quick business-oriented decision-making.
• Offers instant alerts on unwanted idling.
• Digitally visualize the real time alerts & notifications.
• On-time utilization of vehicles at every customer point.
• An improved driver management solution.
• Satisfying customers with On-time delivery.