Last Updated
Last Updated: July 2026
This Privacy Policy explains how Trinetra Wireless collects, uses, stores, processes, and protects personal information and operational fleet data when you use our website, software, mobile applications, GPS devices, telematics solutions, and related services.
Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
- We will just hold individual data the length of essential for the satisfaction of those reasons.
- We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
- Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
- We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
- We will promptly provide customers with access to our policies and procedures for the administration of individual data.
We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.
Legal Entity
State:
- Full legal company name
- Registered office address
- Applicable operating entity
- Contact email
- Website
- This helps enterprise customers identify the contracting/privacy entity.
Information We Collect
Depending on how you interact with our website and services, we may collect:
Contact and Enquiry Data
- Name
- Company
- Email address
- Phone number
- Designation
- Fleet size
- City/Country
- Information submitted through enquiry, quote, partner, career, or demo forms
Application and Account Data
- User account information
- Login history
- Device information
- Mobile application version
- IP address
- Browser information
GPS and Telematics Data
Where customers use Trinetra’s fleet management platform, we may process GPS locations, trip history, route information, geofence events, speed, driver behaviour, vehicle diagnostics, maintenance records, sensor data, and video telematics information as required to deliver the contracted services.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyse website performance, and understand visitor behaviour.
Cookies may include:
- Essential cookies
- Performance and analytics cookies
- Functional cookies
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
How We Use Your Information
We use personal information to:
- Respond to enquiries and demo requests
- Deliver fleet management and telematics services
- Configure customer accounts
- Generate reports and alerts
- Improve our products and services
- Provide technical support
- Monitor platform security
- Meet contractual and legal obligations
- Communicate product updates where appropriate
Data Retention
We retain personal information and operational data only for as long as necessary to provide our services, meet contractual obligations, resolve disputes, comply with applicable laws, or maintain legitimate business records.
Retention periods may vary depending on the type of data, customer agreement, legal requirements, and operational needs.
Data Deletion and Privacy Requests
Subject to applicable law and contractual obligations, customers and website users may request access to their personal information, correction of inaccurate information, deletion of eligible personal data, or withdrawal of consent where applicable.
Certain records may be retained where required by law, contractual obligations, security investigations, or regulatory requirements.
Security Measures
Trinetra Wireless implements reasonable administrative, technical, and organisational safeguards to protect personal information from unauthorised access, alteration, disclosure, or destruction.
These safeguards may include secure hosting, authentication controls, access management, encryption where appropriate, system monitoring, backups, and internal security procedures.
While we strive to protect your information, no internet-based transmission or storage system can be guaranteed to be completely secure.
Third-Party Service Providers
To deliver our services, Trinetra Wireless may engage trusted third-party providers for cloud hosting, mapping services, email delivery, SMS notifications, analytics, customer support, and other operational functions.
These providers process information only for authorised business purposes and are expected to maintain appropriate security and confidentiality standards.
Privacy Rights and Applicable Laws
Where applicable, Trinetra Wireless processes personal information in accordance with relevant privacy and data protection laws, including India’s Digital Personal Data Protection Act (DPDP Act) and, where applicable, the General Data Protection Regulation (GDPR).
Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction of processing, or other privacy-related rights as provided by applicable law.
Contact for Privacy Requests
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Trinetra Wireless using the contact details provided on our Contact Us page.
Privacy-related enquiries may include requests to access, correct, update, or delete personal information, subject to applicable laws and contractual obligations.
